Commercial Air Conditioning Maintenance & Servicing

SFG20-scheduled maintenance and servicing for commercial air conditioning across London, Hampshire, Surrey and Sussex. F-Gas certified engineers, F-Gas leak checks and TM44 inspections, and a 24-hour job report after every visit.

Rossair is a UK commercial air conditioning maintenance contractor that services split, multi-split, VRF and heat pump systems for offices, retail, industrial and multi-site clients. Every visit follows the SFG20 task schedule, is carried out by F-Gas certified engineers and ends with a 24-hour job report. We have been in the trade since 1973 and work from our Basingstoke HQ, a London office in Aldgate and a Manchester satellite team.

Whether you call it aircon, air con or AC servicing, it is the same planned work: scheduled visits that keep the system efficient, F-Gas compliant and running when you need it.

1973
In trade since (52+ years)
Twice-yearly
SFG20 service standard
15-30%
Extra energy used by neglected AC
4-hour
Emergency response for contract clients

What does commercial air conditioning maintenance include?

Each commercial air conditioning service covers the full system, indoor and outdoor units, against the SFG20 task schedule for that equipment type:

  • Filters - Clean or replace to restore airflow and indoor air quality.
  • Coils - Evaporator and condenser coil check and clean to cut energy use and strain on the compressor.
  • Refrigerant - Charge and leak checks carried out under F-Gas by certified engineers, with records kept.
  • Electrical and mechanical - Safety checks, connections, fans and moving parts inspected for early signs of wear.
  • Condensate - Drains and pumps cleared to prevent leaks and water damage.
  • Controls and performance - Controls checked and the system tested against its design spec.
  • Job report - Issued within 24 hours of every visit, with findings and any recommended remedials.

How often should commercial air conditioning be serviced?

Twice a year as standard: once in spring before peak cooling demand, and once in autumn before peak heating demand for heat pump systems. High-use sites such as restaurants, server rooms and busy retail need quarterly visits. SFG20 sets the tasks and frequency for each piece of equipment, and we build your PPM schedule from your asset list.

What are the F-Gas requirements for commercial air conditioning?

Leak check frequency depends on the refrigerant charge, measured in tonnes of CO2 equivalent:

  • 5 tonnes CO2e or more - Annual leak check. Most commercial split and VRF systems fall here.
  • 50 tonnes CO2e or more - Leak check every 6 months.
  • 500 tonnes CO2e or more - Leak check every 3 months.

Leak check records must be kept for 5 years and shown to the Environment Agency on request. All refrigerant work is done by F-Gas certified engineers, and we also carry out TM44 air conditioning inspections for systems above 12 kW.

What does a commercial AC service cost?

A biannual PPM contract typically runs £150-£400 per split system per year. VRF systems are priced on indoor and outdoor unit count, and multi-site estates are priced bottom-up from the asset list against the SFG20 task schedule, not per square metre. The main cost drivers are the number and type of units, visit frequency, access and working hours. Send us your unit list through the form below and we will quote against it.

Why does commercial air conditioning need regular maintenance?

  • Lower energy bills - Dirty coils and clogged filters make a system work harder; neglected AC can use 15-30% more electricity.
  • Longer system life - Routine servicing catches wear early, so equipment lasts longer before replacement.
  • Fewer breakdowns - Problems found on a planned visit cost less to fix than an emergency callout in a heatwave.
  • Better air quality - Clean filters and drains stop dust and bacteria building up in the system.
  • Compliance - F-Gas leak checks and records, and TM44 inspections where the system needs them.

Which areas do you cover?

We cover London, Hampshire, Surrey and Sussex from our Basingstoke HQ and London office in Aldgate, with a Manchester satellite team and support for multi-site clients UK-wide. Hampshire is our densest area - see air conditioning maintenance in Hampshire. For London sites, see commercial air conditioning in London. For wider building services, see commercial HVAC maintenance; for breakdowns, see commercial air conditioning repair. 24/7 cover is for maintenance contract clients; new enquiries get a callback within one working day.

Why use Rossair for commercial air conditioning servicing?

  • Since 1973 - Over 50 years maintaining commercial HVAC.
  • F-Gas certified engineers - Also Gas Safe and NICEIC registered.
  • Manufacturer approved - Daikin, Mitsubishi Electric and Samsung.
  • SFG20 schedules - PPM built from your asset list, with a 24-hour job report after every visit.
  • Contract cover - 24/7 with a 4-hour emergency response for maintenance contract clients.

Tell us about your system - units, location and current contract - and we will put a maintenance plan and quote together.

Quick facts

Commercial air conditioning maintenance - the facts

The standards, frequencies and statutory obligations behind a Rossair PPM contract.

Service
Commercial air conditioning maintenance and servicing
Systems
Split, multi-split, VRF and heat pump
Frequency
Twice-annual standard; quarterly for high-use sites
Schedule basis
SFG20 task schedule
F-Gas leak checks
Annual / 6-monthly / 3-monthly per CO2e charge
Inspections
TM44 air conditioning inspections (12 kW+)
Emergency cover
24/7, 4-hour response - maintenance contract clients only
New enquiries
Callback within one working day
Coverage
London, Hampshire, Surrey, Sussex; multi-site UK-wide
Engineers
F-Gas certified, Gas Safe and NICEIC registered
Manufacturers
Daikin, Mitsubishi Electric, Samsung
In trade since
1973 (52+ years)
Offices
Basingstoke (HQ), London (Aldgate), Manchester satellite team
Telephone
01420 566822
After every visit
24-hour job report
Frequently asked

Commercial air conditioning servicing - common questions

What does commercial air conditioning maintenance include?
A Rossair commercial air conditioning service follows the SFG20 task schedule: filter clean or replace, evaporator and condenser coil clean, refrigerant check under F-Gas, electrical safety check, condensate drain clear, control checks and a performance test against design spec. A 24-hour job report follows every visit.
How often should commercial air conditioning be serviced?
Commercial air conditioning should be serviced twice a year as standard - once in spring before peak cooling demand and once in autumn before peak heating demand for heat pump systems. High-use sites such as restaurants, server rooms and retail need quarterly visits. SFG20 sets the specific tasks for each visit.
When is F-Gas leak testing required?
F-Gas leak checks scale with refrigerant charge: systems containing 5 tonnes CO2 equivalent or more need annual checks, 50 tonnes or more every 6 months, and 500 tonnes or more every 3 months. Most commercial split and VRF systems fall into the annual category. Leak check records must be kept for 5 years and shown on request to the Environment Agency.
What does a commercial AC service cost?
A biannual PPM contract typically runs £150-£400 per split system per year. VRF systems are priced on indoor and outdoor unit count, and multi-site estates are priced bottom-up from the asset list against the SFG20 task schedule. Send us your unit list and we will quote against it.
How long does an air conditioning service take?
A standard SFG20 service on a single split system takes 1-2 hours per indoor unit, including filter clean, coil check and refrigerant inspection. A VRF system with 20 indoor units takes a full day. Rossair schedules visits around the site - early morning, evening or weekend where downtime is not an option - and a 24-hour job report follows every visit.
Is aircon servicing the same as air conditioning maintenance?
Yes. Aircon servicing, air con servicing, AC maintenance and air conditioning maintenance all describe the same planned work: scheduled visits that clean, check and test the system so it stays efficient, F-Gas compliant and reliable. Breakdown work is repair - see our commercial air conditioning repair page.
Do you offer 24/7 cover for commercial air conditioning?
24/7 cover, with a 4-hour emergency response, is for Rossair maintenance contract clients. New and one-off enquiries get a callback within one working day.
What does poor air conditioning maintenance cost a business?
Three costs: (1) energy waste - dirty coils and clogged filters increase electricity use by 15-30%; (2) statutory exposure - missing F-Gas records carry fines and prosecution risk; (3) breakdown - emergency callouts during a heatwave cost 3-5x routine work, plus business interruption. A PPM contract turns prevention into a predictable annual cost.
Do you provide commercial air conditioning maintenance in Hampshire?
Yes. Rossair’s head office is in Basingstoke, Hampshire, so Hampshire is our densest coverage area for commercial air conditioning maintenance. F-Gas certified engineers service split, VRF and heat pump systems across Hampshire on the same SFG20-scheduled contracts we run in London, Surrey and Sussex.
Do you service commercial air conditioning in Surrey?
Yes. Surrey is covered from our Basingstoke HQ and London (Aldgate) office, on the same SFG20-scheduled maintenance contracts and F-Gas compliance work we run across Hampshire, London and Sussex.
Which areas do you cover for air conditioning maintenance?
Rossair covers London, Hampshire, Surrey and Sussex for commercial air conditioning maintenance, with a Manchester satellite team and support for multi-site clients UK-wide. Engineers are F-Gas certified, Gas Safe and NICEIC registered, and dispatched from the Basingstoke (Hampshire) HQ and London (Aldgate) office.

If we’re not the right fit, we’ll tell you who is

Get a commercial AC maintenance quote

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