Commercial building maintenance under one accountable contract

Commercial building maintenance across HVAC, mechanical, electrical and building fabric - planned and reactive, scheduled to SFG20, delivered by named engineers. One contract, one account manager, one compliance trail across every site.

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What we deliver

Commercial building maintenance, not a broker's contract

Commercial building maintenance is the planned and reactive upkeep of a building's services and fabric - heating, ventilation, air conditioning, electrical, water and the structure itself - under a single agreement. Rossair delivers it as a direct contractor, not a facilities management broker: the engineers who attend are Rossair's own, scheduled to SFG20, with statutory compliance built into the programme. Every contract runs on named engineers, 24/7 reactive cover and a 24-hour job report, with consolidated reporting across multi-site estates.

  • SFG20-scheduled PPM across HVAC, M&E and building fabric
  • One contract and one account manager across every site
  • 24/7 reactive cover with a 24-hour job report after each callout
  • Statutory compliance: LRA, F-Gas, EICR, Gas Safe
  • Direct-contractor delivery - no brokered sub-cascade
Rossair engineer carrying out planned maintenance on commercial building services plant

Multi-site estates maintained for a decade and beyond

20+
Years at Chichester College Group
11
Campuses under one contract
1973
In the building services trade since
24/7
365-day reactive cover

Continuity is the hardest thing to verify in a maintenance contract and the easiest to lose. Chichester College Group has run on a single Rossair agreement for over 20 years across 11 campuses in Berkshire, Surrey, Hampshire and Sussex - "a trusted and valued partner across all 11 campuses", in the words of its estate manager. The Quebec Government Office in London is into its second decade. Same engineers, same account manager, same response number.

Compliance

Compliance documentation included in every contract

  • SFG20Industry-standard maintenance specification across all building services.
  • LRALegionella Risk Assessment, with LRA compliance documentation included in contracts. Delivered via specialist subcontractors; Rossair is not L8-accredited in-house.
  • F-Gas / REFCOMREFCOM F-Gas certified - refrigerant compliance and leak records.
  • EICR / NICEICElectrical installation condition reporting and test certification.
  • Gas SafeGas Safe registered and qualified for domestic and commercial gas work.
5 sectors

Sectors we serve

CommercialCommercial estates with SFG20-scheduled complianceFacilities ManagementFM portfolios - one contract across multiple sitesEducationCampuses across Berkshire, Surrey, Hampshire and SussexNHS HealthcareClinical environments with HTM 03-01 documentationGovernment & DefenceGovernment buildings with golden-thread documentation
Related maintenance

Maintenance by discipline and location

HVAC maintenanceSFG20-scheduled HVAC maintenance and 24/7 reactive cover.Facilities maintenanceM&E, HVAC and fabric across multi-site portfolios.M&E maintenanceMechanical and electrical plant under one contract.Planned preventative maintenanceSFG20-aligned PPM scoping, programme and reporting.London building maintenanceM25-resident engineers run from the Aldgate office.Building maintenance HampshireHampshire HQ-based maintenance across the south.
Frequently asked

Questions about commercial building maintenance

What is commercial building maintenance?
Commercial building maintenance is the planned and reactive upkeep of a commercial building's services and fabric - HVAC, mechanical and electrical plant, water systems and the structure - carried out to a defined standard so the building stays compliant, safe and operational. It combines planned preventative maintenance (PPM) scheduled to SFG20 with reactive cover for breakdowns. A Rossair contract bundles both, with named engineers, statutory compliance (LRA, F-Gas, EICR) and a 24-hour job report after every reactive callout.
What does a Rossair building maintenance contract cover?
A Rossair building maintenance contract covers SFG20-scheduled PPM across HVAC, mechanical, electrical and fabric, plus statutory inspections (LRA, F-Gas, EICR, Gas Safe), 24/7 reactive cover, named engineers and a 24-hour job report after each callout. Scope is built bottom-up from each building’s asset register and consolidated into one agreement across multi-site estates, with a single compliance pack and one account manager.
Can Rossair maintain multiple sites under one contract?
Yes. Rossair runs multi-site building maintenance contracts under a single agreement: one named account manager, regional engineer coverage, consolidated SFG20 schedules, a central compliance pack and consolidated reporting across every site. The Chichester College Group contract is the longest-running example - 11 campuses across the south of England under one agreement for over 20 years.
Is Rossair a direct contractor or a facilities management broker?
Rossair is a direct contractor. The engineers who attend site are Rossair’s own, carrying mechanical and electrical capability in-house. Where a national facilities management provider typically brokers the trades and adds an overhead layer, Rossair self-delivers - which is why the named technical lead who scopes the contract is accountable for it year after year.

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