Maintenance

Navigating the labyrinth of facilities management is no small feat, and that’s where our expertise comes into play. Our focus? To ensure your operations run smoothly 24/7, 365 days a year. With us by your side, experience top-tier planned maintenance service which provides preventative solutions tailored to your business needs.

Request a PPM proposalCall 01420 566822
01420 566822

Your Go-To HVAC Experts in Planned Maintenance Service

24-Hour Emergency Callout Service

Emergencies wait for no one. That’s why we’re on standby around-the-clock, promising a swift 4-hour response time. Whether it’s a midnight malfunction or a midday mishap, trust us to be there.

Electrical Testing & Maintenance

Safety and efficiency go hand-in-hand. Our comprehensive electrical testing and maintenance services ensure your systems are up to UK standards, reducing risks and enhancing performance.

Legionella Testing & Prevention

Health is paramount. With our rigorous legionella testing and prevention measures, we ensure that your water systems are free from harmful bacteria, safeguarding both your premises and its inhabitants.

Energy Management

Optimise your energy usage with our state-of-the-art solutions. From monitoring to strategising, our energy management services will cut down your costs and reduce your carbon footprint.

Building Management Controls

Take charge of your building’s systems with our advanced building management controls. Efficient, intuitive, and user-friendly - we make building management a breeze.

HVAC Installation & Maintenance

Stay ahead in the climate game. From top-class HVAC preventative maintenance to cutting-edge installations, we’ve got all your heating, ventilation, and air conditioning needs covered. Our bespoke HVAC design & consultation services ensure that you get the perfect system fit for your establishment.

Mechanical & Electrical Installations

Power up with precision. Our team of experts ensures that every mechanical and electrical installation is carried out to the highest of standards, promising efficiency and longevity.

Heating & Ventilation Maintenance

Warmth in winter, freshness in summer. Our meticulous heating & ventilation maintenance services guarantee optimal performance throughout the year.

Air Conditioning Maintenance

Breathe easy and stay cool. With regular checks and timely tune-ups, our air conditioning maintenance service ensures your systems are always at their peak.

Ready to Elevate Your Business Operations?

Don’t let maintenance hitches slow you down. Invest in the best. For comprehensive planned and preventative maintenance solutions, contact us now. Either give us a call or fill out the form on our Contact Us page. We’re here to ensure your business never misses a beat!

Quick facts

Rossair PPM contracts - the facts

The standards, response times and named clients behind a Rossair maintenance contract.

Service
Planned and Preventative Maintenance (PPM) + reactive cover
Schedule basis
SFG20 task grades S / M / O
Coverage
UK-wide, 24/7, 365 days
Reactive response
4-hour emergency under contract
Statutory frameworks
SFG20, LRA (legionella), F-Gas, Gas Safe, NICEIC
Multi-site capability
Yes - one account manager, consolidated compliance pack
Named clients
Chichester College Group (11 campuses, 20+ years), Quebec Government Office (10+ years)
Sectors
NHS, education, care, commercial, retail, industrial, FM, government
In trade since
1973 (52+ years)
Offices
Alton (HQ), London (Aldgate)
Telephone
01420 566822
After every reactive visit
24-hour job report
Frequently asked

Planned and preventative maintenance - common questions

What does a Rossair PPM contract include?
A Rossair PPM contract includes SFG20-scheduled planned maintenance visits across all building services (HVAC, ventilation, BMS, electrical, water hygiene), Legionella Risk Assessment (LRA) compliance documentation, F-Gas leak checks, 24/7 reactive cover with 4-hour response, named engineers, and a 24-hour job report after every reactive callout.
What is PPM (Planned Preventative Maintenance)?
PPM (Planned Preventative Maintenance) is scheduled maintenance carried out on a defined frequency to prevent equipment failure rather than waiting for breakdown. PPM is the industry standard for commercial buildings because the cost of prevention is materially lower than the cost of failure - both directly (callout fees, replacement parts) and indirectly (business interruption, statutory exposure). SFG20 is the de-facto UK PPM specification.
What is SFG20 and why does Rossair work to it?
SFG20 is the maintenance specification published by BESA (Building Engineering Services Association) and used across UK commercial PPM. It defines task lists, frequencies and grades (Statutory / Mandatory / Optional) for every building service asset. Working to SFG20 gives buyers an objective definition of what they’re paying for - and gives Rossair engineers a clear, audited schedule against every visit.
What is an LRA and when does my building need legionella risk management?
A Legionella Risk Assessment (LRA) is the written assessment of legionella risk in a building’s water systems, carried out under the HSE Approved Code of Practice for control of legionella. It applies to all UK workplaces and many residential settings - any building with a hot/cold water system above 1 litre stored. Legionella risk management requires a written risk assessment, a competent person nominated to manage the scheme, and monthly temperature monitoring of hot/cold water outlets. Rossair includes LRA compliance documentation in PPM contracts, delivered via specialist subcontractors.
What is Rossair’s reactive response time?
Rossair commits to a 4-hour reactive response time under PPM contracts for genuine emergencies. The 24/7 helpdesk logs calls, dispatches the on-call engineer, and the named engineer attends within the contracted window. A 24-hour job report follows every reactive visit. Standard reactive (non-emergency) calls are scheduled within 1-2 working days.
Can Rossair manage maintenance across multiple sites?
Yes. Rossair runs multi-site PPM contracts across NHS estates, education campuses, FM portfolios and commercial estates. The model: one named account manager, regional engineer coverage, consolidated SFG20 schedules across all sites, central compliance pack and consolidated invoicing. Active multi-site work includes 11 Chichester College Group campuses across the south of England.

If we’re not the right fit, we’ll tell you who is

Request a PPM proposal

Tell us about your estate - sites, asset list, current contract. Your enquiry goes to our maintenance lead. We call back within one working day.

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Call 01420 566822